01775 769231
info@bookmarkspalding.co.uk

Information about Click & Collect for Books and Event Ticket

This website allows you to buy books and event tickets online, to be collected later in the shop.

Goods will be held for you at Bookmark Spalding. Please allow at least 24 hours between placing your order and picking it up.

Your item(s) will be held for seven days. After seven days the item will be re-released for sale and your order will be refunded.

If you are unable to collect your item during the specified period, please contact us on 01775 769231 as soon as possible.

Delivery Information

COVID-19

Deliveries may be delayed due to the Coronavirus outbreak which will affect deliveries, we will endeavour to dispatch orders as soon as possible.

Stock availability

Stock held and orders placed before 2pm, Monday to Friday, are usually delivered the next working day, (Not including Bank Holidays).

Delivery for Mainland UK

Delivery is FREE of charge, when you spend £20 or more, for the majority of UK postcodes.
A postage and packing charge of £3.95 applies to orders under £20.
Orders placed before 2pm, Monday to Friday, are usually delivered the next working day (Not including Bank Holidays).
This offer is for mainland UK only.

Delivery for Scottish Highlands & Islands, Northern Ireland and Isles of Scilly

A delivery charge of £4.95 applies for the following postcode areas:
Highlands and Islands, Northern Ireland, Isles of Scilly
AB10 – AB16 AB21 – AB25 AB30 – AB39 AB41 – AB45 AB51 – AB56 BT1 – BT94 FK17 – FK21 G83 HS1 – HS9 IV1 – IV63 KA27 – KA28 KW1 – KW17 PA20 – PA78 PH18 – PH50 ZE1 – ZE3
Please select this option at checkout.

Delivery for the Channel Islands & Isle of Man

A delivery charge of £15 applies for the following postcode areas:
JE1 – JE4 GY1 – GY9 IM1 – IM9

Delivery in Europe

Delivery is available to the following countries, a delivery charge of £19.95 will be applicable:
Belgium, France, Germany, Italy, Luxembourg, Netherlands, Austria, Republic of Cyprus, Denmark, Czech Republic, Slovakia, Spain (mainland), Estonia, Finland, Hungary, Latvia, Malta, Poland, Portugal, Slovenia, Sweden, Republic of Ireland, Lithuania, Norway, Romania, Bulgaria, Greece

Rest of World

Please contact us via email for delivery outside of Europe, so we may supply a price for delivery.

Returns Policy

You may return your order (once accepted by us) within 28 days of delivery of the product.

Returns Address:
Bookmark Spalding Ltd, 18-20 The Crescent, Spalding, Lincolnshire, PE11 1AF

You must give us written notice by post or email:
info@bookmarkspalding.co.uk

Any refunds will be refunded via source of payment (excluding any postage costs incurred by Bookmark Spalding Ltd). All cancelled items must be returned to us in perfect condition, unused and with all original packing, the sender will pay any costs relating to returning items back for refunds.

We are happy to exchange or refund if the product is considered faulty by Bookmark Spalding Ltd, you will incur no return postage costs else the above conditions apply.

Disclaimer

We reserve the right to vary delivery charges from those listed above in exceptional circumstances, such as orders containing heavy items being sent to non-mainland UK locations. In these circumstances we will contact you first to give you an opportunity to cancel your order.

Copyright 2020 Spalding Bookmark

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